Privacy policy

Last updated: August 12, 2026

StitchTinyArt operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a tailored shopping experience (the "Services"). The StitchTinyArt store is powered by Shopify technology, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall apply to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure practices described in it.

Personal Information We Collect and Process

When we use the term "personal information," we are referring to information that identifies, or can reasonably be associated with, you. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably be associated with you. We may collect or process the following categories of personal information, including inferences drawn from them, depending on how you interact with the Services and where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmations, and other payment details.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including items you view, add to your cart, add to a wish list, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with us, including information you provide when contacting us, such as when submitting a customer service inquiry.
  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, including information about how you interact with the Services, including how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you – for example, when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.
  • Automatically through the Services – for example, from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers – for example, when we engage them to support certain technology and they collect or process personal information on our behalf.
  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

To provide, personalize, and improve the Services. We use your personal information to provide the Services, including to fulfill our contract with you, process your payment, fulfill your orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews or create personalized shopping experiences, for example by recommending products related to your previous purchases. This may include using your personal information to personalize and improve the Services.

Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to display advertisements for products or services on our Services or on other websites, including based on products you have purchased or added to your cart or other activity on our Services.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and purchase experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, and take appropriate action, and to protect public safety and the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating with you. We use your personal information to provide customer support, respond to your inquiries, provide effective service, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

  • Shopify – We may disclose information to vendors and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Business and marketing partners – to provide marketing services and display advertising to you. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of the sharing of your information for personalized advertising and marketing based on your online activity across different merchants and websites. You may exercise your right to opt out of such data use here.
  • When you direct us, request, or consent to disclosure of certain information to third parties, for example when using social media widgets or login integrations, or for shipping purposes.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, such as a merger or bankruptcy; to comply with applicable law (including in response to subpoenas, search warrants, and similar requests); to enforce applicable terms of service or policies; and to protect and defend the Services, our rights, your rights, or the rights of others.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes information about your access to and use of the Services in order to provide and improve them. Information you provide through the Services will be transferred to and shared with Shopify, as well as with third parties who may be located in a country other than your own, in order to provide services to you. In addition, in order to secure, develop, and improve our business, we use certain advanced Shopify features that include data and information obtained from your interactions with our store, other merchants, and the Shopify platform. In order to provide you with these advanced features, Shopify may use personal information collected during your interactions with our store, other merchants, and the Shopify platform. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights related to the use of your personal information for these purposes. To learn more about how Shopify uses personal information and any rights you may have, please visit Shopify's Consumer Privacy Policy. Depending on where you live, you can exercise applicable rights regarding your personal data here – link to the Shopify privacy portal.

Third-Party Websites and Links

The Services may contain links to websites and other online platforms operated by third parties. If you navigate to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public spaces, including through third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by that third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as expressly stated within the Services.

Children's Data

The Services are not directed at children, and we do not knowingly collect any personal information about children below the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request the deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

  • Right to access/information. You may have the right to access the personal information we hold about you.
  • Right to deletion. You may have the right to request the deletion of personal information we hold about you.
  • Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party in certain circumstances and subject to certain exceptions.
  • Right to opt out of the sale or sharing of information for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information for purposes considered "targeted advertising," as defined by applicable law. You may exercise your right to opt out of such data use here. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as an opt-out request for the device and browser used to visit that website. If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. More information about Global Privacy Control can be found at https://globalprivacycontrol.org/. We do not recognize "Do Not Track" signals other than Global Privacy Control that may be sent from your web browser or device.
  • Managing communication preferences. We may send you promotional emails, and you may opt out of receiving them at any time using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

If you are a resident of the United Kingdom or the European Economic Area and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to those described above:

  • Objection to processing and restriction of processing. You have the right to ask us to stop or restrict our processing of your personal information for certain purposes.
  • Withdrawal of consent. Where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated within the Services or by using the contact details below. To learn more about how Shopify uses your personal information and the rights that may be available to you, including rights related to Shopify's processing of data, please visit https://privacy.shopify.com.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before fulfilling your request, in accordance with applicable law. In accordance with applicable regulations, you may authorize a representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require proof that they have been authorized by you to act on your behalf, and we may also ask you to directly confirm your identity. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below, or to lodge a complaint with your local data protection authority. A list of relevant supervisory authorities in the EEA can be found here.

International Data Transfer

We may transfer, store, and process your personal information outside of your country of residence.

If we transfer your personal information outside of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent agreements issued by the relevant supervisory authority in the United Kingdom, unless the data is transferred to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and notify you of any changes as required by applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or to exercise any of the rights available to you, please contact us by email at hello@stitchtinyart.com or by mail at Starowiejska 60/69, 80-534 Gdańsk, Poland. Under applicable data protection law, we are the data controller of your personal information.